Processing Federal Government ACH Payments: Getting it Right!

Webinar 
Presented by Indiana Bankers Association Partnering with Financial Ed
Thursday, July 15, 2010 - 3:00 - 4:30 p.m. EST

Click here for a PDF registration brochure.  

PROGRAM CONTENT
Mishandling Federal ACH exceptions can lead to potential losses!

With very few exceptions, Federal government ACH payments are subject  to the same rules as private industry ACH payments.  However, mishandling those exceptions can impact your bank and lead to potential financial losses.  This session will help you learn and understand your responsibilities related to enrolling recipients in Federal government Direct Deposit benefit programs; posting and handling exception items (returns and NOCs); and processing Federal government reclamations.  The Green Book, which is the Federal government’s guide to addressing exceptions and issues unique to Federal government payments, will be referenced.

HIGHLIGHTS

• Learn how to correctly process Federal government payments and avoid potential losses
• The purpose of the Green Book and how to use it
• Understand the proper way to respond to Federal government payments – returns, NOCs, reclamations

WHY SHOULD YOU PARTICIPATE?
This session is a cost-effective way to understand how to process Federal government payments and avoid potential financial losses.  You may train as many individuals as you like for one set price.  There will be no travel costs, no time lost from work, and no one will be required to leave the institution.

WHO SHOULD ATTEND?
This informative session would best suit back office operations staff, those responsible for ACH returns, and customer service personnel.

ABOUT THE PRESENTER – Shelly Simpson
Shelly Simpson, AAP, joined EPCOR following an 11-year career with the Federal Reserve Bank of Kansas City.  As EPCOR’s Payments Education Assistant Director, she designs and conducts education programs in support of ACH, cards, and checks to over 2,300 financial institutions and corporate members.  Shelly presents at regional and national industry conferences as an ACH payments expert and received her Accredited ACH Professional designation in October 2006.  She holds a Bachelor’s degree in Business Education and is an active member on the AAP Blue Ribbon Panel and a NACHA Rules Workgroup.  

THREE REGISTRATION OPTIONS
1.  LIVE WEBINAR
The LIVE WEBINAR registration option allows you to have one telephone connection for the audio portion and one internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials will be sent prior to the broadcast along with hookup instructions.  Your pin number, hookup instructions and handouts will be emailed to you.  You will need the most current version of Adobe Acrobat Reader available free at www.adobe.com.

2.  ON-DEMAND WEB LINK** AND FREE CD ROM*
Can’t attend the live webinar?  The ON-DEMAND WEB LINK** is a recording of the live event including audio, visuals, and handouts.  We even provide the presenter’s email address so you may ask follow-up questions.  Within 5 business days following the webinar, you will be provided with a web link that can be viewed anytime 24/7 for the next 6 months.  This link will expire 6 months after the live program date.  But there’s more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.*  The CD includes the original audio/visual presentation, the question and answer sessions, and the handouts.  Use the on-demand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training. 

3.  BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK** (INCLUDES FREE CD-ROM*)
Includes options 1 and 2 above

AFFORDABLE, PROFESSIONAL TRAINING, WHEN & WHERE YOU CHOOSE

*CD Rom for PC use only

**All materials are subject to copyright and intended for your bank’s use only.

Registration Fee
Live Webinar
$255 Member              $150 Additional Branch Member 

$510 Non-Member     $300 Additional Branch Non-Member

On-Demand Web Link **And Free CD ROM**
$255 Member              $510 Non-Member

Both Live Webinar & On-Demand Web Link **(Includes Free CD-ROM)**
$375 Member               $750 Non-Member

Cancellation Policy
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. If your bank is unable to participate after registering, you can also select to purchase an audio of the recorded presentation. To cancel please call Marlene Wells at the Indiana Bankers Association at 317-387-9380.