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Deposit Account Compliance Basics
Webinar
Presented by Indiana Bankers Association Partnering with Financial Ed
Tuesday, July 13, 2010 - 3:00 - 4:30 p.m. EST
Click here for a PDF registration brochure.
PROGRAM CONTENT
Regulations, operations, loss prevention, customer service . . . today’s frontline employee must possess knowledge in a wide variety of areas.
Train, refresh, and update your frontline on the regulations they must know - without leaving the building. If you have ever wanted to teach frontline staff what these regulations do, to whom they apply, and why your bank has to follow them, then this is the program you need! Many of these regulations require annual training, so this session will meet your training requirement. There are quizzes and tests your staff can take before or after the program to ensure comprehension.
HIGHLIGHTS
- Deposit Regulations that affect your customers
- Regulation D - transaction accounts, savings accounts, and time deposits accounts
- Regulation CC - Its history and how it impacts opening accounts and placing holds
- Truth in Savings - Why it was developed and the frontline issues, including disclosures and conversations with the customers it governs
- New Overdraft (OD) Rules
- Regulation E - Its purpose and how customer conflicts are resolved on unauthorized transactions and new OD rules
- Cost of Noncompliance - penalties and consequences
WHO SHOULD ATTEND?
This informative session is designed for tellers, customer service representatives, new accounts staff, branch managers, branch administration, compliance personnel, trainers, call centers, auditors, and others who work the frontline.
ABOUT THE PRESENTER – Deborah Crawford
Deborah Crawford is the President of gettechnical inc., a Baton Rouge-based firm, specializing in the education of financial institutions across the nation. Her 20+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.
Debbie specializes in the education of financial institution employees and officers in the area of deposit account laws, new account documentation, insurance, complex compliance regulations & IRAs.
THREE REGISTRATION OPTIONS
1. LIVE WEBINAR
The LIVE WEBINAR registration option allows you to have one telephone connection for the audio portion and one internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials will be sent prior to the broadcast along with hookup instructions. Your pin number, hookup instructions and handouts will be emailed to you. You will need the most current version of Adobe Acrobat Reader available free at www.adobe.com.
2. ON-DEMAND WEB LINK** AND FREE CD ROM*
Can’t attend the live webinar? The ON-DEMAND WEB LINK** is a recording of the live event including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Within 5 business days following the webinar, you will be provided with a web link that can be viewed anytime 24/7 for the next 6 months. This link will expire 6 months after the live program date. But there’s more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.* The CD includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the on-demand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.
3. BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK** (INCLUDES FREE CD-ROM*)
Includes options 1 and 2 above
AFFORDABLE, PROFESSIONAL TRAINING, WHEN & WHERE YOU CHOOSE
*CD Rom for PC use only
**All materials are subject to copyright and intended for your bank’s use only.
Registration Fee
Live Webinar
$255 Member $150 Additional Branch Member
$510 Non-Member $300 Additional Branch Non-Member
On-Demand Web Link **And Free CD ROM**
$255 Member $510 Non-Member
Both Live Webinar & On-Demand Web Link **(Includes Free CD-ROM)**
$375 Member $750 Non-Member
Cancellation Policy
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. If your bank is unable to participate after registering, you can also select to purchase an audio of the recorded presentation. To cancel please call Marlene Wells at the Indiana Bankers Association at 317-387-9380.
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