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Debit Card Issues: Breaches, Resolving Errors & Other Concerns
Webinar
Presented by Indiana Bankers Association Partnering with Financial Ed
Thursday, July 8, 2010 - 3:00 - 4:30 p.m. EST
Click here for a PDF registration brochure.
PROGRAM CONTENT
Your debit card franchise is poised for rapid growth in 2010 and beyond . . but so are identity theft, data breaches, and card regulation. Are you ready?
Last year, debit and prepaid card transactions grew 13% as consumers migrated in droves from “pay later” to “pay now.” But last year also saw the biggest card breach in history and the first real threat to the integrity of PIN security as criminals successfully reversed HSM encryption at RBS/Worldpay. Revisions to Reg E, ongoing implementation of the CARD Act, and the evolution of PCI rules also present major challenges & opportunities for card-issuing community banks. Learn what your bank should do strategically and tactically to protect its fastest-growing payment franchise and the customers who use it.
HIGHLIGHTS
- Debit card security update: End-to-End (E2E) Encryption vs. Tokenization vs. EMV
- Regulatory Update: Title IV of the CARD Act and PCI
- Fee income threats: Bank of America, overdraft opt-in for one-time debits, shift to PIN
- Resolving debit errors: hold-triggered overdrafts (signature vs. PIN)
- Deputizing customers in the fight against fraud: one- and two-way mobile text alerts
- The future of debit: online PIN debit, EMV and P2P
- Next steps: top 5 debit moves for 2010
WHY SHOULD YOU PARTICIPATE?
This session is a cost-effective way to brief and train bank staff on the strategic, security, and regulatory challenges facing your fastest-growing payments franchise: debit and prepaid cards. You may train as many individuals as you like for one set price. There will be no travel costs, no time lost from work, and no one will be required to leave the institution.
WHO SHOULD ATTEND?
This informative session is designed for bank management; operations/marketing officers; and staff responsible for managing credit/debit card programs and other payments services/initiatives.
ABOUT THE PRESENTER – Lee Wetherington
Lee Wetherington is Director of Strategic Insight for ProfitStars, a division of Jack Henry & Associates, Inc.®, and provider of best-of-breed solutions that improve the performance of community banks using any core system. Lee directs the development of actionable insight and strategy for the financial services industry. To this end, he develops programs, presentations, and articles designed to orient & educate financial institutions on the trends & implications of new technologies. He delivers keynotes nationwide and serves as the Technology Faculty Chair for several regional banking schools.
In addition, Lee has authored numerous articles for financial trade periodicals, including Independent Banker and ABA Bank Marketing. He received bachelor degrees in Economics and English from Duke University in 1990. In 1995, he earned the distinguished Accredited ACH Professional (AAP) certification from the National Automated Clearing House Association (NACHA).
THREE REGISTRATION OPTIONS
1. LIVE WEBINAR
The LIVE WEBINAR registration option allows you to have one telephone connection for the audio portion and one internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials will be sent prior to the broadcast along with hookup instructions. Your pin number, hookup instructions and handouts will be emailed to you. You will need the most current version of Adobe Acrobat Reader available free at www.adobe.com.
2. ON-DEMAND WEB LINK** AND FREE CD ROM*
Can’t attend the live webinar? The ON-DEMAND WEB LINK** is a recording of the live event including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Within 5 business days following the webinar, you will be provided with a web link that can be viewed anytime 24/7 for the next 6 months. This link will expire 6 months after the live program date. But there’s more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.* The CD includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the on-demand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.
3. BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK** (INCLUDES FREE CD-ROM*)
Includes options 1 and 2 above
AFFORDABLE, PROFESSIONAL TRAINING, WHEN & WHERE YOU CHOOSE
*CD Rom for PC use only
**All materials are subject to copyright and intended for your bank’s use only.
Registration Fee
Live Webinar
$255 Member $150 Additional Branch Member
$510 Non-Member $300 Additional Branch Non-Member
On-Demand Web Link **And Free CD ROM**
$255 Member $510 Non-Member
Both Live Webinar & On-Demand Web Link **(Includes Free CD-ROM)**
$375 Member $750 Non-Member
Cancellation Policy
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. If your bank is unable to participate after registering, you can also select to purchase an audio of the recorded presentation. To cancel please call Marlene Wells at the Indiana Bankers Association at 317-387-9380.
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